Business Support Administrator, Permanent, Norwich City Centre, £18,000 per annum
Location: Norwich
Salary: £18,000
Conditions: 37.5 hrs per week
Reference: R13/1090
Posted on: 17 September 2021

Rthirteen are currently assisting a leading business in their search for a Business Support Administrator to join their team in Norwich. Within this role you will be handling incoming correspondence, allocating this correctly and ensuring all relevant actions are carried out in agreement with the customer.

This opportunity will provide you with a diverse and challenging environment where you will be responsible for providing a range of business support to the team and customers.

Duties to include:

  • Managing incoming correspondence via email, post or telephone.
  • Ensuring all incoming calls are handled professionally and transferred correctly where appropriate.
  • Scanning physical post to the system.
  • Creating new claims on the system when necessary.
  • Extracting all relevant information onto claims files, ensuring accuracy.
  • Uploading bulk information into spreadsheets.
  • Ensuring high standards of customer service are maintained at all times.

You will have/be:

  • A friendly and organised individual.
  • A high level of accuracy and attention to detail.
  • Excellent customer service skills.
  • Knowledge of general admin processes.
  • Good time and project management skills.
  • Strong computer literacy skills.
  • Highly organised to co-ordinate and deliver on a variety of actions concurrently.
  • A real team player, with a passion to learn and develop.
  • Previous administrative experience would be advantageous but not necessary.

This is a full time, permanent role. The offered salary for this position is £18,000 per annum. Benefits offered include pension, group income protection, health scheme, life assurance plus optional benefits.

How to apply:
To hear more details about this fantastic opportunity please email your CV to Tasha Coe – Senior Recruitment Specialist at rthirteen recruitment.

About rthirteen:
Powered by our principals - we link individuals with opportunities to fulfil their potential and introduce client partners to associates to aid their business evolution. Contact us, for a completely confidential chat. rthirteen, clever recruiting which makes a difference.

Due to the high numbers of applications we receive for advertised vacancies, if you do not hear from us within 5 working days, please assume that your application has been unsuccessful for this opportunity. rthirteen will retain your details and contact you with any other forthcoming opportunities which we feel may be appropriate.

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