Customer Service Coordinator, Norwich, Permanent, £19,988 Per Annum
Location: Norwich
Salary: £19,988
Conditions: 37.5 hrs per week
Reference: R13/1212
Posted on: 13 January 2022

Rthirteen are partnering with a fantastic manufacturing company, assisting in their search for a Customer Service Coordinator to join their team. Working with well-known household brands used across the UK, your role will involve handling sales efficiently to meet customer requirements, preparing internal production orders, pricing and inventory.

You will be a hardworking and enthusiastic individual with previous experience in a customer service role, looking to join a highly supportive business with a real focus on team culture. 

Duties to Include:

  • Managing sales orders and raising associated production orders daily.
  • Corresponding with customers promptly and efficiently.
  • Keeping the system data up to date by carrying out routine checks.
  • Managing customer stocks and handling related data as required.
  • Managing print requirements, orders and inventory.
  • Working in collaboration with other internal teams.

You will have/be:

  • Previous customer service experience is essential.
  • Previous experience using Word and Excel to an intermediate/advanced level.
  • Experience in a manufacturing environment would desirable.
  • Strong written and verbal communication skills with an excellent telephone manner.
  • Good attention to detail and accuracy.
  • Well organised with the ability to manage a varied workload and work to tight deadlines.
  • A proactive self-starter with a ‘can do’ attitude.

This is a full time, permanent opportunity working Monday to Friday. The offered salary for this position £19,988. Benefits of this role include 28 days holiday + bank holidays, free carparking, pension that increases with service and more!

How to apply:

To hear more details about this fantastic opportunity please email your CV to Luke Plane – Senior Recruitment Specialist at rthirteen recruitment.

About rthirteen:

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Due to the high numbers of applications, we receive for advertised vacancies, if you do not hear from us within 5 working days, please assume that your application has been unsuccessful for this opportunity. rthirteen will retain your details and contact you with any other forthcoming opportunities which we feel may be appropriate.

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