Rthirteen are currently supporting an international, multi-billion service provider in their search for an Account Manager. Within this role you will be providing support a portfolio of accounts (across Norfolk/Suffolk) ensuring regular contact is maintained and developing strong working relationships in order to ensure future loyalty to the brand.

This is a great chance to further develop your career within a large, growing business who offer multiple opportunities to progress in different routes and will support you as you learn new skills and develop professionally.

Duties to include:

• Providing support and customer service to a portfolio of accounts across Norfolk, Suffolk & Essex.
• Ensuring customer retention where possible.
• Cross selling where appropriate to drive revenue.
• Developing strategic customer account plants and executing these.
• Staying in touch with accounts to ensure service is meeting their needs.
• Building and developing strong working relationships with clients.
• Value and maintain a customer and partner focus through building effective relationships with customers.
• Identifying, meeting and exceeding expectations and treating both with dignity and respect.
• Analysing lost business/complaints data and implementing action based on this.
• Collaborate with others within the account management to create a good experience for your customers/partners.

You will have/be:

• Previous account management experience would be ideal but candidates from other backgrounds will be considered such as sales/service management.
• Excellent interpersonal, communication and presentation skills.
• Established relationship-building skills - persuasive and influential when engaging with internal and external stakeholders.
• Task focused as well as people centred.
• Self-motivated with a hardworking and proactive approach.
• Relentless, results-oriented, someone that wants to go the extra mile to get the job done.
• Logical analytical problem solver with extremely strong attention to detail.
• Able to set clear goals, devise plans, attend to appropriate details and meet deadlines.

This is a full-time permanent opportunity, working Monday – Friday. The offered salary for this role is up to £32,000 dependent on experience with great earning potential available for the future. For this role a company car will be included.

How to apply:
To hear more details about this fantastic opportunity please email your CV to David Alexander - Recruitment Specialist at rthirteen recruitment.

About rthirteen:
Powered by our principals - we link individuals with opportunities to fulfil their potential and introduce client partners to associates to aid their business evolution. Contact us, for a completely confidential chat. rthirteen, clever recruiting which makes a difference.

Due to the high numbers of applications, we receive for advertised vacancies, if you do not hear from us within 5 working days, please assume that your application has been unsuccessful for this opportunity. rthirteen will retain your details and contact you with any other forthcoming opportunities which we feel may be appropriate.

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