Senior Account Handler - Insurance, Permanent, Central Norwich, £DOE + Excellent Benefits
Location: Central Norwich
Conditions: 37.5 hrs per week
Reference: R13/215
Posted on: 1 December 2019

R13 recruitment are working alongside one of the region’s most well established and respected Commercial Insurance Brokers in their search for a Senior Account Handler. You will play an integral role within the business, providing technical, administrative and client service support to Account Executives and their clients.

Duties to include:

  • Day to day management of accounts as agreed with Account Executive.
  • Effectively managing your clients’ workload to ensure deadlines are met.
  • Supporting the Business Support Manager in the day to day management of the Corporate Account Handling team, including support, training and mentoring.
  • Completing the administration of client’s insurance requirements on a daily basis including midterm adjustments and obtaining quotations.
  • Managing a portfolio of clients, renewing their insurances as required and referring on to Account Executives when necessary.
  • Acting as a point of contact internal and external stakeholders.
  • Handling incoming queries from clients, insurers and other third parties.
  • Inputting data onto the Open GI system in line with company policies and procedures.
  • Liaising with insurers and other third parties regarding the administration of client’s insurance needs.
  • Working closely alongside other internal departments to ensure you meet the needs of your client including personal insurance and claims.
  • Raising invoices in line with company accounting procedures.
  • Delivering technical and administrative support to company Directors and Account Executives.
  • Attending client and supplier visits alongside Account Executives when required.

You will have/be:

  • CII Diploma or be working towards this qualification, and be educated to an A Level standard.
  • Insurance Account Handling experience ideally gained from a Corporate or Aftermarket team.
  • Strong knowledge and understanding of general insurance products including their features, benefits, exclusions, warranties and application to various situations.
  • Excellent verbal and written communication skills coupled with the ability to confidently communicate across all levels of a business.
  • Ability to work well within a team and independently.
  • Basic knowledge of financial security of insurers and claims principles.
  • Capability to negotiate with suppliers regarding renewals and new business terms.
  • High level of computer literacy.
  • Strong organisational skills coupled with the ability to effectively prioritise workload.

This is a full-time permanent role working Monday to Friday 9am – 5.30pm. Offered salary £DOE plus a comprehensive benefits package.

How to apply:

To hear more details about this fantastic opportunity please email your CV to Ben Parravani – Senior Recruitment Specialist at rthirteen recruitment.

About rthirteen:

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