Rthirteen recruitment working in collaboration with a leading, national retail organisation in their search for a Customer Care Advisor to join their dedicated team based in South Norwich on a 12 month fixed term contract. The main purpose of your role will be to handle incoming calls, emails, live chat enquiries and complaints from customers. You will take full ownership of your workload and be responsible for managing complaints and enquiries through to conclusion.
This is amazing opportunity the successful candidate to join a supportive and encouraging team, based in modern open plan offices in South Norwich, with full training provided. You will be able to develop skills and provide outstanding customer service within a fantastic organisation.
Duties to include:
You will have/be:
This is a full-time, fixed term contract for 12 months, working 37.5 hours per week Monday – Friday and one Saturday in four from home for a few hours paid overtime (company laptop & phone will be provided). The offered salary is £17,160 per annum. A comprehensive benefits package is offered including; 28 days annual leave including bank holidays, company pension scheme, 20% staff discount, subsidised onsite canteen and free onsite car parking.
How to apply:
To hear more details about this fantastic opportunity please email your CV to Alex Harrington – Recruitment Specialist at rthirteen recruitment.
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Due to the high numbers of applications we receive for advertised vacancies, if you do not hear from us within 5 working days, please assume that your application has been unsuccessful for this opportunity. rthirteen will retain your details and contact you with any other forthcoming opportunities which we feel may be appropriate.
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