Rthirteen recruitment working in collaboration with a leading, premium organisation in their search for a Customer Care Advisor to join their dedicated team based in North Norfolk. The main purpose of your role will be to handle incoming calls, emails, live chat enquiries, Social Media Enquiries, Cancelations, and complaints from customers. You will take full ownership of your workload and be responsible for managing complaints and enquiries through to conclusion.
This is amazing opportunity the successful candidate to join a supportive and encouraging team, based in modern offices in the North Norfolk, with full training provided. You will be able to develop skills and provide outstanding customer service within a fantastic organisation.
Duties to include:
You will have/be:
This is a full-time, permanent position working either 36 hours across four days or 37.5 hours across 5 days. The company operates Monday- Sunday 8am-8pm therefore Shifts can be agreed across the companies operating hours. The offered salary is £18,500 - £20,000 dependant on experience. A comprehensive benefits package is offered including; 22 days annual leave plus bank holidays, company pension scheme, product staff discount, Free car parking, Sick pay after a qualifying period.
How to apply:
To hear more details about this fantastic opportunity please email your CV to Daniel Sheffield – Resourcing Specialist or Jess Harber – Senior Resourcing Specialist at rthirteen recruitment.
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Due to the high numbers of applications we receive for advertised vacancies, if you do not hear from us within 5 working days, please assume that your application has been unsuccessful for this opportunity. rthirteen will retain your details and contact you with any other forthcoming opportunities which we feel may be appropriate.
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