Customer & Business Support Representative, Permanent, Great Yarmouth, Up to £26,000 DOE
Location: Great Yarmouth
Salary: £26,000
Conditions: 37.5 hrs per week
Reference: R13/928
Posted on: 25 May 2021

R13 recruitment are working closely alongside a fantastic business in their search for a Customer & Business Support Representative. The purpose of this role will be to provide administrative support with regard to customer service management and business performance analysis.

This is a brilliant opportunity for someone with strong administrative & customer service skills, to join a business that is genuinely committed to providing an excellent working environment that promotes a healthy work/life balance.

Duties to include:

  • Supporting the leads and quotation process from start to acceptance.
  • Acting as a point of contact for customer queries regarding quotations and order acceptance status.
  • Providing reports on performance to senior management.
  • Collating data for monthly KPI’s using Microsoft Excel.
  • Assisting with the SIOP process and demand planning when required.
  • Supporting in quote and proposal generation, as well as, customer requests for information.
  • Maintaining records, ensuring these are accurate and up to date.

You will have/be:

  • Previous experience in a similar administrative/customer service focused role.
  • Excellent customer service skills.
  • Good IT skills including Microsoft Excel (Basic Formula & Sums).
  • Strong communication and interpersonal skills.
  • Ability to create strong cross functional relationships.
  • Tenacious, with a ‘can do’ approach.
  • Resilient and hard-working team player.
  • Experience with MRP & CRM systems would be desirable.

This is a full time, permanent opportunity working from offices in Great Yarmouth. Offered salary is up to £26,000 dependant on experience, plus a comprehensive benefits package.

How to apply:

To hear more details about this fantastic opportunity please email your CV to Luke Plane – Senior Recruitment Specialist at rthirteen recruitment.

About rthirteen:

Powered by our principals - we link individuals with opportunities to fulfil their potential and introduce client partners to associates to aid their business evolution. Contact us, for a completely confidential chat. rthirteen, clever recruiting which makes a difference.

Due to the high numbers of applications, we receive for advertised vacancies, if you do not hear from us within 5 working days, please assume that your application has been unsuccessful for this opportunity. rthirteen will retain your details and contact you with any other forthcoming opportunities which we feel may be appropriate.

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