Customer Account Administrator, Permanent, Swaffham, £20,000 - £22,000 DOE
Location: Swaffham
Salary: £20,000 - £22,000
Conditions: 37.5 hrs per week
Reference: R13/952
Posted on: 2 June 2021

Rthirteen are currently supporting a fantastic business based in East Anglia in their search for a Customer Account Administrator to join their team and support business growth. This is a customer focused role, wherein, you will be providing support and solutions that meet customer needs and solve challenges they may face.

This is a great opportunity for someone with previous experience delivering high quality service and support to clients, to join a leading business in a key role where you will be able to grow and further develop your career. This is a great company with established goals for the future, a real commitment to their employees and a fast-paced, entrepreneurial environment.

Duties to include:

  • Liaising with customers to provide them solutions that solve challenges they may face.
  • Actively listening to customer requirements and objectives.
  • Maintaining a high level of customer service at all times, upselling & cross-selling where appropriate.
  • Supporting customers with order placement.
  • Following up on leads and enquiries.
  • Effectively articulating the value proposition of the business specific to each customer.
  • Overcoming price concerns and other objections.

You will have/be:

  • Previous experience in a customer focused role, building and developing strong working relationships.
  • Excellent interpersonal & communication skills.
  • Self-motivated and driven.
  • Organised and able to work to deadlines.
  • The ability to problem-solve and think differently to gain the best results.
  • Able build strong and lasting relationships.

This is a full time, permanent role offering a salary of £20,000 - £22,000 dependant on experience.

How to apply:
To hear more details about this fantastic opportunity please email your CV to Tasha Coe – Senior Recruitment Specialist at rthirteen recruitment.

About rthirteen:
Powered by our principals - we link individuals with opportunities to fulfil their potential and introduce client partners to associates to aid their business evolution. Contact us, for a completely confidential chat. rthirteen, clever recruiting which makes a difference.

Due to the high numbers of applications we receive for advertised vacancies, if you do not hear from us within 5 working days, please assume that your application has been unsuccessful for this opportunity. rthirteen will retain your details and contact you with any other forthcoming opportunities which we feel may be appropriate.

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