R13 recruitment are working in partnership with a unique, market leading organisation in their search for a Real Time Analyst to join their team based just outside of Norwich. This is a growing company that had much success in the last few years due to their quality products, market knowledge and excellent brand reputation. The focus of this role will be to ensure excellent service levels for all customers by analysing data and driving the team to exceed targets.
This is a great role for someone with a background in a contact centre environment who is confident working with data, an excellent communicator and who can foster a positive and productive environment in order to get the most out of their team.
Rthirteen are proud to be working alongside an award-winning organisation in international travel sector in order to recruit a Customer Service Advisor to join their growing team. The purpose of this role will be to provide support to customers through inbound calls and emails, whilst maintaining a high standard of customer service at all times.
This is a brilliant opportunity for someone with strong customer service skills and a passion for providing great service to join an exciting organisation that really values their contact centre team and offers a fantastic chance to develop your skills.
Rthirteen recruitment working in collaboration with a leading, national retail organisation in their search for a Customer Care Advisor to join their dedicated team based in South Norwich. The main purpose of your role will be to handle incoming calls, emails, live chat enquiries and complaints from customers. You will take full ownership of your workload and be responsible for managing complaints and enquiries through to conclusion.
This is amazing opportunity the successful candidate to join a supportive and encouraging team, based in modern open plan offices in South Norwich, with full training provided. You will be able to develop skills and provide outstanding customer service within a fantastic organisation.
R13 Recruitment are currently assisting a national business in order to recruit a Customer Service Advisor to join their team in Ipswich for their night shifts. This role will have you answering queries and resolving queries from customers, ensuring a high stand of customer service is always maintained
This role would ideally suit someone from a customer service background, who enjoys providing good customer service, dealing with telephone queries and ensuring customer needs are met. You will be joining a leading organisation who are fully committed to growing and developing their staff.
Rthirteen recruitment working in collaboration with a leading, national retail organisation in their search for an Ecommerce Manager to join their team. Within this role you will be driving the expansion and profitable growth of the e-commerce business, developing a strong brand and managing the online promotions.
You will be incredibly professional, ambitious, self-motivated, outgoing and have a positive attitude while being attentive to detail. If you have previous ecommerce experience and are looking for an exciting, varied and challenging role where you will really make a difference to business, then this may be a perfect opportunity for you.
R13 recruitment are working alongside one of the region’s most well established and respected Commercial Insurance Brokers in their search for a Senior Account Handler. You will play an integral role within the business, providing technical, administrative and client service support to Account Executives and their clients.
R13 recruitment are supporting a marketing solutions organisation in their search for a Senior Account Manager to join their central Norwich based team. Within this role you will be acting as the primary relationship manager for a number of key clients, working to plan, develop and manage their digital strategies.
This role is perfect role for an experienced Account Manager/Director who is confident dealing with high value clients. You will be joining a leading organisation with a strong, team-based culture, who are passionate about creating the right environment for their team to flourish and offer flexibility to their team.